Privacy Policy
How VinylTuneIn handles your information
VinylTuneIn runs this store on Shopify, which helps us process orders, payments, and day-to-day operations. This page explains what personal information we collect, how we use and share it, and the choices you have. By using our site or placing an order, you're agreeing to what's described here.
Information we collect
| Contact details | Name, billing/shipping address, phone number, email |
| Payment information | Card details and other payment info, handled through our payment processor |
| Account details | Username, password, and your saved preferences |
| Order activity | What you view, add to cart, purchase, return, or cancel |
| Support messages | Whatever you tell us when you contact us |
| Device & usage data | Browser, IP address, and how you interact with our site |
Where it comes from
Most of this comes directly from you — creating an account, placing an order, or messaging us. Some is collected automatically as you browse, through cookies and similar tools. The rest may come from service providers who support our store (like payment or shipping partners) or from other partners we work with.
How we use it
We use your information to run the store day to day: taking payment, fulfilling and shipping orders, handling returns and exchanges, managing your account, and giving you customer support. If you've opted in, we may also use it to send marketing emails or show you relevant offers. We also use it to keep the store secure — verifying accounts, preventing fraud, and protecting against misuse — and where the law requires it, to meet legal obligations.
Who we share it with
We share information with the people who help us run VinylTuneIn — Shopify, our payment processor, and our shipping carriers — only as needed to deliver the Services. We may also share it with marketing partners for advertising purposes, if permitted where you live, or when you ask us to (for example, sending a gift to someone else). We don't sell your personal information.
Shopify
Our store runs on Shopify, so information you submit is also shared with Shopify to help operate and improve the Services. Shopify may use data from your interactions with our store, alongside other Shopify merchants, to power certain platform features. You can read more about how Shopify handles your data in Shopify's Consumer Privacy Policy, and you may have rights you can exercise directly with Shopify through their Privacy Portal.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how our site is used. You can control or disable cookies through your browser settings at any time.
Links to other sites
Our site may link out to other websites we don't control. We're not responsible for the privacy practices of those sites, so it's worth checking their own policies before sharing any information there.
Children's privacy
Our store isn't intended for children, and we don't knowingly collect personal information from anyone under the age of majority in their region. If you believe a child has shared personal information with us, contact us and we'll delete it.
Keeping your data secure
We take reasonable steps to keep your information secure, but no system is ever completely risk-free — please avoid sending sensitive information through unsecured channels. We keep personal information only as long as we need it to serve you, meet legal requirements, or resolve disputes.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to opt out of marketing emails at any time using the unsubscribe link. To exercise any of these rights, contact us using the details below — we may need to verify your identity first.
International transfers
Your information may be stored and processed outside the country you live in. Where required, we rely on recognized legal safeguards for transferring data internationally.
Changes to this policy
We may update this page from time to time to reflect changes in our practices or for legal reasons. The most current version will always be posted here with an updated date.
Contact us
Questions about this policy, or want to exercise your rights? Email us at vinyltunein.service@gmail.com.